B2B Workwear & Uniforms
Ash Workwear
Two-sided B2B ordering portal with eProcurement integration
- kickoff to production
- < 3 weeks
- passing tests
- 71
- security findings cleared pre-launch
- 30/32
- eProcurement standard supported
- cXML 1.2.014
The problem
Every order from every business client came in manually — phone calls, emails, spreadsheets — processed by hand. No way for clients to log in and order themselves. No central view of orders across all accounts. No audit trail. If a client wanted an order status update, they called and waited. If Ash Workwear wanted to onboard a new business client, they rebuilt the same manual process from scratch. The system had no ceiling — it could not grow without adding people to manage it.
What was built
Admin side (Ash Workwear team)
- Central dashboard showing every order across every client in real time
- Full product catalogue management — add, edit, disable products, changes go live instantly for all clients
- Order processing through defined status workflow: pending through to delivered
- Courier and tracking details, PDF packing slip generation
- Return request handling with approve/reject decisions
- Client account management, password resets, account impersonation to see exactly what any client sees
- Reporting with date filters and CSV export
- Compliance health widget running 8 automated checks on every dashboard load
- Three overnight automated jobs: inactive account sweep, data hygiene, compliance digest email
Client side (Riverside and future accounts)
- Each client sees only their own organisation's data — nothing else
- Branded workwear catalogue grouped by category
- Three-step order wizard with size and quantity selection
- Instant order confirmation number and email
- Full order tracking through every status stage
- Courier and tracking details on dispatch
- Return request submission directly from any delivered order — no phone call needed
- Full order history downloadable as CSV
- Full eProcurement punchout integration built to cXML 1.2.014 standard, compatible with Oracle iProcurement — clients using enterprise procurement systems can browse the Ash Workwear catalogue directly inside their own procurement platform without a separate login
How it was built
- Delivered in under three weeks from kickoff to production
- Three-round security audit: 30 of 32 findings cleared before go-live
- 71 passing tests in the test suite
- Cyber Essentials-aligned security as a baseline throughout, not added at the end
- Riverside is the first onboarded client
- Portal currently being demonstrated to a second organisation as part of a formal supplier evaluation
This project demonstrates what's possible when security, speed, and genuine engineering capability come together. If your business manages clients, suppliers, staff or members and you're still doing it manually — a portal is the operational foundation your next stage of growth needs.
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